How can NLP technology change the finance industry?

No wonder why so many financial services providers are turning to NLP technology: there are a lot of ways it can benefit the financial sector, starting from improving customer experience and ending with ensuring round-the-clock access to data through the application of natural language interfaces to databases. According to PwC’s Global FinTech Survey 2017 (Figure 1,2), both financial institutions and fintech companies will continue investing in emerging technologies that can make data analytics and existing user experiences better. These include NLP technologies, such as natural language searches and chatbots. So…

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